AeroComputers recently received this feedback from a customer:
Good day to all,
I wanted to bring to your attention the extraordinary customer service provided by your Field Ops Technician Steve Mickels. Steve has been instrumental with introducing our unit to all the useful features with our new 5300. He recognized there was an issue with our camera system and the 5300 integration. Steve made contact with the manufacturing camera company to resolve the camera and 5300 issues. Steve went beyond his duties to ensure the systems communicated properly which will reduce the work load and provide for Tactical Flight Officer with a competitive edge. He also demonstrated strong technical skills with problem solving. Steve impressed me with his commitment to resolve the matter, as a customer he left me feeling satisfied and appreciated.
Side note, I appreciate all the employees that I have come in contact with at Aero Computers because you all provide great service.
Darry S. Williams, Sergeant
DeKalb Police Department
Aerial Support Unit Commander
Thank you so much for the kind words, Sgt. Williams! We will continue to do our best to make sure our customers are satisfied and happy!
MD Helicopters celebrates 70,000+ accident-free flight hours by Huntington Beach Air Support Bureau’s all- NOTAR® MD 520N fleet.